Frequently Asked Questions

Zouk House FAQs

We get it — traveling to a new city to dance your heart out is exciting, but also comes with a few “wait, how does this work?” questions. Don’t worry — we’ve got you covered!

Here’s everything you need to know before you slide into your stay at Zouk House São Paulo 💃🏽✨

1. What’s the vibe like at Zouk House?

Think: a cozy home-away-from-home where everyone speaks the same language — Zouk!
You’ll be surrounded by passionate, like-minded dancers, sharing laughs, meals, coffee & tea, late-night convos, and of course, unforgettable dance stories.

🌎 2. Can I come solo or do I need to come with friends?

Come solo, as a duo, or roll in with your entire dance crew! Many guests arrive alone and leave with a whole new dance family.
Connection is kind of what we do best. 💫

💃🏽 3. How close are you to Zouk socials and events?

You’re in the perfect spot! Most socials are just a 10–25 min Uber ride away (São Paulo is huge, so that’s close!).
There’s something happening every night — check the whiteboard in our kitchen for the latest socials & dance practices.

🏠 4. What’s included in my stay?

Your booking includes:
✅ A comfy bed in a beautiful communal home
✅ Fully equipped kitchen
✅ Access to our Zouk House dance studio
✅ Shared spaces for relaxing or practicing
✅ Reliable Wi-Fi
✅ Priceless memories + new friendships 🧡

🕺 5. Do I need to be an advanced dancer?

Not at all! Whether you’re brand new or have years of experience, you’ll fit right in. All we ask is that you bring good vibes, curiosity, and a love for dance.

🍳 6. Can I cook or eat at Zouk House?

Absolutely! We’ve got a fully stocked kitchen — perfect for meal prep, communal cooking, or post-social snacks.
✨ Bonus: Every Friday, there’s a farmers market right in front of the house (7am–1pm) with fresh fruits, veggies, and local treats!

📅 7. How long can I stay?

Stay a few days, a few weeks, or even a few months! For stays longer than one month, we start with a “trial month” to make sure Zouk House is the right fit for you (and you for us).

🧳 8. What should I pack?

Your favorite dance shoes, comfy clothes, layers (São Paulo weather can switch moods fast), and maybe an extra towel — trust us, you’ll be sweating those socials out!

📶 9. Is there Wi-Fi?

Yes — fast and reliable. Whether you’re working remotely, streaming tutorials, or FaceTiming your dance fam, we’ve got you.

🏫 10. Where can I take group Zouk classes?

There are times where we offer workshops and classes at Zouk House. Send us a message to see what's happening.
Otherwise, Here are some top-notch São Paulo schools we love:

Slide into their DMs or check their socials for current class schedules.

🛒 11. Where’s the closest grocery store?

Two great options within a 10-minute walk:
🛍️ Vila das Frutas
🥬 Da Santa
Prefer delivery? Use Rappi or iFood to have groceries or meals sent straight to the house. (Listen for the doorbell!)

🍽️ 12. Any restaurants nearby?

So many! The closest is Monte Rei — buffet, bakery, restaurant, and mini-mart all in one. Less than 2 minutes away. Otherwise, just type “restaurants” into Google Maps — you’ll be spoiled for choice within walking distance.

💳 13. Can I use my credit card?

Yes — in most restaurants, shops, markets, and socials. But keep a bit of cash (Reais) on hand — smaller vendors or bars might be cash-only.

💸 14. How do I pay instructors?

Most instructors prefer cash or Wise transfers.
They don’t use PayPal, so double-check your conversion before sending via Wise.

📱 15. Where can I get a SIM card?

Top networks:
📶 Vivo – best coverage
📶 Claro – great in big cities
📶 TIM – budget-friendly
You’ll need your passport and CPF number (Brazilian tax ID).
👉 Don’t have one? Some stores can register the SIM for you, or you can apply for a CPF online — it’s super handy for longer stays.

👟 16. Where can I buy dance shoes?

Right here at Zouk House!
We sell Urban Dance Shoes — comfy, durable, and dancer-approved. Ask Ale if you need help with sizing.
Looking for Taygras? You can grab a pair at Solum Escola de Dança.

🏧 17. Where can I find an ATM or exchange money?

💰 ATM: Exit the front gate, walk toward the highway past the park — there’s a gas station with a mini-mart and ATMs inside.
💱 Currency Exchange: Visit Shopping Santa Cruz, lower level, at the Cambio store. (Bring your passport!)

🚗 18. How do I get around?

Your best travel buddies:
🚘 Uber or 99 — cheap, safe, and reliable
🚇 Metro — fast and easy (cash only)
🚶 Walking — fine during the day in busier areas

Just keep your phone tucked away and stay aware of your surroundings.

🔒 19. Is São Paulo safe?

I wouldn't consider Sao Paulo to be a safe city - HOWEVER, here at Zouk House we have security that patrols the neighborhood from 7pm to 7am every day and a Police Station around the corner, so our neighborhood is safer — but always use your street smarts in Sao Paulo and throughout Brasil!

  • Keep your phone hidden when walking

  • Wait for Ubers indoors and double-check plates

  • Avoid flashing valuables

🗓️ 20. When & where are the Zouk socials?

Check the whiteboard in the kitchen — we update it daily with current practices & socials.
Want more details? Search the event name on Instagram for the latest flyer and location. (Sometimes things shift last-minute — thanks for rolling with it!)

🌟 Bonus: Why stay at Zouk House?

Because it’s not just a place to sleep — it’s a place to belong.

Come for the dancing.
Stay for the community.
Leave with a heart (and playlist) full of memories. 💃🏽🧡

Cancellation Policy

Cancel 4+ weeks before check-in = Full refund
Cancel 2+ weeks before check-in = 50% refund
Cancel less than 2 weeks before = No refund